Try Chaport — the best alternative to Drift that delivers simplicity and power.
Chaport provides everything you need for effective customer communication. Boost your customer service with multi-channel live chat, chatbots, typing insights, and more.
We are committed to providing a quality product while keeping it affordable for businesses of all sizes. You can use our free version forever or get advanced features for just $15/mo.
We want to keep things simple for you. Thanks to Chaport’s intuitive UI, you won’t have to waste time trying to find your way around. Quickly master the product and focus on your tasks.
Chaport is a perfect Drift chat alternative with simple and transparent pricing. We offer 4 different plans, including the free-forever version, so that everyone can find the package that suits them best. Unlike Drift, with its plans costing thousands of dollars, Chaport’s prices on paid plans start at just $15/month, making it affordable for small companies. Moreover, we provide all information about prices and features on our pricing page so that you can easily evaluate the cost yourself without contacting sales.
Our goal at Chaport is to make your experience as easy as possible. The Chaport app for operators and chat widget are designed with attention to detail. Thanks to a user-friendly and minimalist interface, your operators can quickly learn how to use the product and start chatting with your customers right away. Our beautifully designed widget doesn’t slow down your website and ensures a seamless experience for your customers.
In today’s world, customers have high demands and expect a seamless experience across different channels. Chaport makes multi-channel communication easy. It allows you to connect your live chat to popular messaging apps and centralize all channels in a single interface. Give your customers the option to contact you through their favorite app and handle all conversations in one dashboard without switching between multiple tabs.
Let’s be real: we all make mistakes sometimes. Even experienced operators can make a typo or send a wrong message. Although there is nothing fatal about making mistakes, they can make you look unprofessional and sloppy. Unlike Drift, Chaport allows you to edit and delete messages that you have already sent so that you can avoid any confusion or misunderstanding.
In Chaport, you can see what your customers are typing even before they hit the “Send” button. With this feature, you can get a better idea of customers’ needs and prepare your answers faster, saving you and your customers’ precious time.
In Chaport, in addition to offline and online statuses, you can use the invisible mode. When invisible, operators don’t receive new chats, but are still available for all customers with ongoing chats. If necessary, “invisible” operators can join the chats of other operators. This feature is useful when you’re busy and already have a lot of ongoing chats. Also, you can use it at the end of your working day so that you can complete all ongoing chats without receiving new chats.
To help you manage your chats anytime and anywhere, Chaport provides user-friendly apps for Windows, macOS, Android, iOS, and Web. Whereas Drift’s mobile and desktop apps are limited and include only chats, all Chaport’s apps are full-featured. In addition to simple chatting, you can manage all the settings, edit your profile, create chatbots, or do anything else you can do in a web app.
Free 14-day trial. No card required.
| Pricing | Drift | Chaport |
|---|---|---|
| Starting price | ≈$2500/mo | $15/mo |
| Ratings | Drift | Chaport |
| Capterra | 4.5 | 4.8 |
| G2 | 4.3 | 4.8 |
| General | Drift | Chaport |
| Unlimited chats & websites | ||
| SSL encryption | ||
| GDPR compliance | ||
| API | ||
| Chatbots | ||
| Zapier integration | ||
| Knowledge base | Third-party integrations | |
| FAQ bot | Works only with third-party Knowledge Bases | |
| Desktop apps for Windows & Mac | Limited | Full-featured |
| Mobile apps for iOS & Android | Limited | Full-featured |
| Multi-channel | Drift | Chaport |
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| Telegram |
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| Viber |
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| Chat widget | Drift | Chaport |
| Chat widget customization | ||
| Multilingual chat widget | ||
| Lead generation | Drift | Chaport |
| Auto-invitations | ||
| Pre-chat form | ||
| Visitor info | Drift | Chaport |
| Visitor info | ||
| Visitor info editing | ||
| Visitor behavior | ||
| Notes | ||
| Custom fields | ||
| Messaging | Drift | Chaport |
| Offline messages | ||
| Notifications | ||
| File sending | ||
| Emoji | ||
| Read receipts | ||
| Message editing and deletion |
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| Operator productivity | Drift | Chaport |
| Search | ||
| Saved replies | ||
| Visitor ban | ||
| Chat ratings | ||
| Typing insights |
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| Management | Drift | Chaport |
| Operator roles | ||
| Chat transfer | ||
| Reports |
