A chatbot solution for hotels that will help you increase bookings and provide five-star service.
Initiate conversations with your hotel website visitors, make recommendations, and increase conversion.
Give instant answers to frequently asked questions and improve guest satisfaction.
Let chatbots collect your guests’ feedback, and use this info to improve your service.
Proactive messages
Use chatbots to send proactive messages to your hotel website visitors, answer their questions about accommodation conditions, pet policy, prices, etc., and increase your bookings.
Customer service
24/7 support is especially important in the hospitality industry where guests come from different countries and time zones. With chatbots, your hotel website visitors can always get a response regardless of the time of day.
Visitor info
Collect any information about your hotel website visitors during a chatbot conversation. Generate leads, gather feedback, or conduct surveys.
Live chat
Let your chatbots transfer chats to your hotel representatives when your customers’ queries require human involvement. See the previous chat history and visitor info to understand the context and provide appropriate support.
Integrations
Automate your workflow by integrating Chaport with other apps and services you use for your hotel. Pass the data gathered by chatbots to your CRM, email marketing system, etc., via Zapier or API.
Multilingual
Create chatbots in different languages to make it easier for foreign customers to contact you and get more guests from different countries.
