Discover why Chaport is the best alternative to LiveChat and how it can enhance your customer service.
Save up to 70% by switching to Chaport, a LiveChat alternative that is actually affordable.
Thanks to Chaport’s intuitive interface, you can minimize complexity for your agents and deliver an excellent CX.
Unify your support channels and manage all conversations in one place. No hidden costs and add-ons like in LiveChat.
Create custom chatbots within minutes with Chaport’s WYSIWYG chatbot editor. Chatbots are included in the Business plan, so you can enjoy automation along with all the advanced live chat features at just $23/month.
In LiveChatInc, it is also possible to add chatbots. However, to do that, you will have to integrate with ChatBot, another of their products, with prices starting at $42/month. Why pay more when there is a more affordable LiveChat alternative?
Today, a single live chat is no longer enough for customers. It is essential to provide your customers with a choice for the channels on which they receive support.
Chaport allows you to provide multi-channel support. Connect your live chat to Facebook, Telegram, and Viber, and receive all customer messages in a multi-channel inbox. All the integrations are included in the Premium and Business plans. No extra charge needed!
Unlike LiveChat, Chaport also offers a free version. The Free plan covers all the necessary features to communicate with your customers, including basic widget customization, automatic email request, basic reports, and more. You can use the free version forever and never pay anything.
Mistakes sometimes happen. Even experienced support agents can make them when communicating with customers. However, sending wrong messages or mistyping some of your words can make your customer service look unprofessional and unreliable.
Thankfully, Chaport allows you to edit or delete the messages sent to your customers, which is not possible in LiveChat. This feature will help you enhance your accuracy and deliver a better customer experience.
Free 14-day trial. No card required.
| Pricing | LiveChat Business | Chaport Business |
|---|---|---|
| Starting price | $50/mo | $23/mo |
| Ratings | LiveChat Business | Chaport Business |
| Capterra | 4.6 | 4.8 |
| G2 | 4.5 | 4.8 |
| General | LiveChat Business | Chaport Business |
| Chat history | Unlimited | Unlimited |
| Unlimited chats & websites | ||
| Web, desktop & mobile apps | ||
| SSL encryption | ||
| GDPR compliance | ||
| API | ||
| Zapier integration | ||
| Chatbots | Add-on for extra charge (from $16/mo) | |
| Knowledge base + FAQ bot | Add-on for extra charge ($39/mo) | |
| Autoresponder |
|
|
| Multi-channel | LiveChat Business | Chaport Business |
| $0 | $0 | |
| Telegram | $10/mo | $0 |
| Viber |
|
$0 |
| Chat widget | LiveChat Business | Chaport Business |
| Chat widget customization | ||
| Multilingual chat widget | ||
| Lead generation | LiveChat Business | Chaport Business |
| Auto-invitations | ||
| Pre-chat form | ||
| Visitor info | LiveChat Business | Chaport Business |
| Visitor info | ||
| Custom fields | ||
| Notes | $1/mo | $0 |
| Visitor info editing |
|
|
| Messaging | LiveChat Business | Chaport Business |
| Offline messages | ||
| Notifications | ||
| Read receipts | ||
| File sending | ||
| Emoji | ||
| Message editing and deletion |
|
|
| Agent productivity | LiveChat Business | Chaport Business |
| Search | ||
| Typing insights | ||
| Saved replies | ||
| Visitor ban | ||
| Chat ratings | ||
| Chat deletion |
|
|
| Management | LiveChat Business | Chaport Business |
| Agent roles | ||
| Working hours | ||
| Chat transfer | ||
| Automatic agent assignments | ||
| Reports |
Capterra
“It is very easy to use and as a designer I love the whole design system. Good job, Chaport team! Keep it up!” — Amal A.
G2
“Chaport was incredibly easy to integrate on my site. The configuration options are better than other chat widgets I’ve tried. They have a really generous free tier perfect for solo-founders.” — Ryan W.
Capterra
“I got my first chat while I was literally still adjusting the settings. I don’t know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it.” — Claude C.
G2
“Chaport is easy to use with a beautiful chat widget. I love the fact that the API allows further customization and that we can pull user details within our app.” — Administrator in Computer Software
