A better way to communicate with applicants, students, and parents.
Let the education website visitors talk with your representative via live chat. Guide the applicants through the admission process, and increase enrollment.
Start building positive relationships with your future students and their parents at the moment they first visit your website and create a learning-friendly environment.
Collect feedback from your students directly in the live chat and improve the educational process.
Usability
Chaport’s Intuitive UI allows you to start answering students’ and parents’ questions right after the installation without any additional training. Add the Chaport Live Chat widget to your education website in a few easy steps and enjoy the communication from the first moments.
Offline messages
Add Chaport Live Chat to your education website and let your visitors leave you messages even when your representatives are offline. Collect visitor emails automatically during offline hours, answer questions as soon as the working day begins, and send notifications about replies.
Multi-channel
Connect your live chat to popular messaging apps, such as Facebook, Telegram, or Viber, and communicate with your students using their favorite channel.
Chatbots
Let chatbots promote your courses, answer students’ FAQs, and collect feedback to provide a better educational experience.
Saved replies
Prepare answer templates to the most common questions about your educational institution and add them to the chat in a few clicks. It’ll help you answer faster and save your time for other tasks.
File sending
Send application forms, schedules, advertising brochures, and other files to your prospect students directly in the live chat on your education website.
Knowledge base
Create a comprehensive knowledge base for your applicants, students, or education staff and help them solve common issues themselves without contacting your service desk. Embed the help center directly in the live chat widget and automatically suggest relevant articles with the FAQ bot.
