Stand out from your competitors in the restaurant business by providing memorable service and excellent customer experience via live chat.
Automatically reach out to your restaurant website visitors and inform them about special promotions and events.
Receive orders and table reservations directly in the live chat 24/7.
Quickly answer customer questions about your restaurant and the menu, gain trust, and get return diners.
Live chat
Don’t make your customers wait in a call queue. Provide them an additional channel to reach you by adding Chaport Live Chat to your restaurant website. Serve several chats simultaneously, quickly answer customer questions with saved replies and typing insights, and improve customer satisfaction.
Customization
Change the live chat widget appearance to match your restaurant website design. Change its color, texts, position, message sound, and add a background.
Chat ratings
Let your customers rate their experience to see if they are happy with your restaurant and live chat support.
Chatbots
Build a chatbot that can answer questions and collect customer info even when you are offline.
Multi-Channel
Let your diners make orders and leave reservation requests via live chat, Facebook, Telegram, and Viber. Respond to all customer queries in a single app.
Auto-invitations
Initiate more chats by automatically greeting customers on your restaurant website and offering assistance. Quickly answer customer questions and boost reservations.
Autoresponder
Send automatic replies in busy periods and during your restaurant’s non-working hours to let your customers know that you have received their chat message and will reply soon.
