A live chat tool for hotels that helps you reach out to your website visitors, assist them with the room choice, and reduce the bounce rate.
Get notified as soon as you receive a new question about a stay.
Inform your hotel website visitors about accommodation conditions, pet policy, and prices directly in the chat in real time.
Provide immediate responses to improve your hotel website visitors’ satisfaction, gain trust, and get more bookings.
Auto-invitations
Send automatic messages to initiate more chats with your hotel website visitors. Increase booking conversion rate by helping them choose the perfect room in real time.
Multi-Channel
Let your guests choose the most convenient way to reach you. Answer questions coming from the live chat on your hotel website, Facebook, and Telegram in a single app.
Chat ratings
Let your customers rate their experience after the chat is finished, see if they are happy with your hotel services and chat support.
Multilingual
Multilingual communication is essential for the hospitality industry, which often works with foreign customers. In Chaport, the live chat widget automatically displays on a visitor’s browser language, making it easier for them to initiate a chat with your hotel representatives.
Chatbots
Use chatbots to engage website visitors, answer common questions, and collect feedback.
Customization
Automatically display the widget in a guest’s language, change its color, default texts, background, position, and message sound.
Credibility
Let your website visitors know that you are always here to help them. Use Chaport Live Chat to greet every visitor on your hotel website and offer support 24/7.
