Live chat software for manufacturing companies that helps you provide better support for your clients and suppliers and make more sales.
Automatically reach out to your manufacturing website visitors, invite them to chat with you, and discover what they can offer.
Lower your phone bills by providing a new way to reach you.
Provide outstanding support via live chat and establish trust-based lasting relationships with your business partners.
Live chat
Let suppliers, distributors, and buyers contact you via the live chat on the website of your manufacturing company. Answer questions about your company and the products you provide and increase sales.
Notifications
No matter what device you use, Chaport Live Chat will send you a notification as soon as a new message is received. You’ll be able to respond to the message right away without making a site visitor wait. This way you’ll never miss a sales opportunity and improve your support.
Offline messages
With Chaport Live Chat, you can stay connected with your clients and suppliers even outside the working hours of your manufacturing company. Allow your visitors to send you messages during your offline hours, collect their emails, and continue communication with ease once you are back at work.
Multilingual
Take your manufacturing company global and start targeting international customers. In Chaport, the live chat widget automatically switches to a visitor’s browser language, making it easier for foreign clients to start a chat with you.
Knowledge base
Launch a knowledge base on your website and provide your clients with easy access to important information about your manufacturing products, shipping, quality certifications, etc. Embed a help center in your live chat widget and automatically suggest relevant articles to your clients whenever they contact you.
Chatbots
Use chatbots to deliver instant support 24/7, send proactive messages to your visitors, and collect their data.
Integrations
Chaport Live Chat has JavaScript and REST APIs that allow you to build more profound integrations with your website and third-party services. You can also use Zapier to connect it to 4,000+ apps.
Support
We provide quality support for both free and paying clients. Contact us if you have a question or find the required information in our Knowledge Base.
